{"id":3493,"date":"2021-10-25T18:22:24","date_gmt":"2021-10-25T22:22:24","guid":{"rendered":"https:\/\/coopagrobioquebec.com\/privacy-policy\/"},"modified":"2026-04-10T11:38:34","modified_gmt":"2026-04-10T15:38:34","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/coopagrobioquebec.com\/en\/privacy-policy\/","title":{"rendered":"Privacy Policy"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"3493\" class=\"elementor elementor-3493 elementor-3\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-33eafb64 e-flex e-con-boxed e-con e-parent\" data-id=\"33eafb64\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-cc889fe elementor-widget elementor-widget-heading\" data-id=\"cc889fe\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Privacy Policy and Terms of Use<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5e9ea2f elementor-widget elementor-widget-text-editor\" data-id=\"5e9ea2f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<h3><strong>Privacy Policy<\/strong><\/h3><p class=\"visible fade-up once alive\">At La Coop Agrobio du Qu\u00e9bec (hereinafter &#8220;the Coop,&#8221; &#8220;we,&#8221; &#8220;our,&#8221; or &#8220;us&#8221;), we highly value your privacy and are committed to protecting the confidentiality of the personal information we collect as part of our activities.<\/p><p class=\"visible fade-up once alive\">This privacy policy explains how we collect, use, disclose, store and protect your personal information when you access our website. <a href=\"https:\/\/www.coopagrobioquebec.com\/\"><b>www.coopagrobioquebec.com<\/b><\/a> (hereinafter &#8220;the Site&#8221;) or interact with our online services.<\/p><p class=\"visible fade-up once alive\">By providing us with your personal information, you accept the terms of this policy and authorize us to process your information accordingly.<\/p><h5><strong>1. Your Consent<\/strong><\/h5><p class=\"visible fade-up once alive\">We ensure that you understand the purposes for which we use or disclose your personal information. Your consent may be explicit, implicit, or provided by an authorized representative. By providing us with personal information via this Site, by phone, in person, or by any other means, you consent to its processing in accordance with this policy by the Coop and its service providers.  <\/p><p class=\"visible fade-up once alive\">Except where otherwise required by law, you may revoke your consent to the disclosure or use of your personal information by contacting us using the contact information provided in the Contact Us section. <a href=\"https:\/\/coopagrobioquebec.com\/en\/contact-us\/\"><b>Contact us.<\/b><\/a> We will inform you of the possible consequences of such withdrawal, such as the impossibility of providing you with certain services or processing certain of your requests. Your decision will be recorded in our files and will only apply from the date of receipt of your withdrawal request. <\/p><p class=\"visible fade-up once alive\">In certain exceptional circumstances provided by law, we may collect, use, or disclose personal information without your prior consent.<\/p><h5 class=\"visible fade-up once alive\"><strong>2. Collection of Personal Information<\/strong><\/h5><p class=\"visible fade-up once alive\"><strong>2.1<\/strong> We collect the personal information you send us through various means, such as :<\/p><ul class=\"visible fade-up once alive\"><li>Online contact forms (including follow-up appointments)<\/li><li>E-mails and communications with our team<\/li><li>Emails and communications with our team<\/li><\/ul><p class=\"visible fade-up once alive\"><strong>2.2<\/strong> We may also collect personal information through third parties, including: a consultant who provides part of our services or a logistics provider who manages the delivery of products and collects information about the recipients.<\/p><p class=\"visible fade-up once alive\"><strong>2.3<\/strong> We use a tool to analyze the browsing behavior of visitors to our Site in order to improve our online services and the overall visitor experience.<\/p><p class=\"visible fade-up once alive\">It collects, but is not limited to, the following information:<\/p><ul class=\"visible fade-up once alive\"><li>Number of visitors to the Site;<\/li><li>Type and version of the browser and operating system used;<\/li><li>Date, time, and average duration of visits;<\/li><li>Pages viewed;<\/li><li>Referring site addresses if visitors accessed the Site from another platform;<\/li><li>City, region, or country where the Site was accessed;<\/li><li>The French or English version used.<\/li><\/ul><p class=\"visible fade-up once alive\"><strong>2.4.<\/strong>  Finally, we use cookies and similar tools on the Site. Cookies are files that are installed on your Web browser or on the hard drive of your computer or mobile device in order to collect certain information. They are used to optimize your browsing experience, deliver advertising or personalized content and analyze your traffic. Site. Although they are installed automatically, you have the option of rejecting them or saving your preferences in the <em>We respect your privacy <\/em>window that appears when you open our Site.    <\/p><p class=\"visible fade-up once alive\">f you wish to disable cookies unilaterally, you can do so in your browser or device settings. This may negatively impact your browsing experience. <\/p><h5 class=\"visible fade-up once alive\"><strong>3. Types of Personal Information<\/strong><\/h5><p class=\"visible fade-up once alive\">In this Policy, &#8220;personal information&#8221; refers to any data about an individual that can be identified directly or indirectly. This may include, but is not limited to:<\/p><ul class=\"visible fade-up once alive\"><li>Your contact details (first and last name, postal address, e-mail address and telephone number);<\/li><li>for recruitment, such as a curriculum vitae and information on education and work history;<\/li><li>billing and financial information (billing address, bank account or payment details);<\/li><li>to services, such as details of services rendered ;<\/li><li>marketing and communication preferences;<\/li><li>Cookies and browsing data.<\/li><\/ul><p class=\"visible fade-up once alive\">We do not knowingly collect or solicit information from children under 14 years old. By using our website, you confirm that you are at least 14 years old. If you are under 14, please do not send us personal information. If you believe a child under 14 has provided us with personal data, please contact us, and we will attempt to delete it immediately.    <\/p><h5 class=\"visible fade-up once alive\"><strong>4. Use of Personal Information<\/strong><\/h5><p class=\"visible fade-up once alive\">We primarily use your personal information to :<\/p><ul class=\"visible fade-up once alive\"><li>to provide you with the services you require;<\/li><li>respond to your questions, comments, requests and queries;<\/li><li>optimize the content, navigation and display of our Site;<\/li><li>recruit and communicate with potential employees, contract workers and consultants;<\/li><li>opening a member account, managing the member relationship, accounting and billing;<\/li><li>process payments and issue transaction receipts ;<\/li><li>manage your registration and participation to a meeting, event, webinar, training, newsletter or download from our Site ;<\/li><li>send our members (e-mail address) market reports, press releases, member newsletters, newsletters on the activities of the Seeds &amp; Research department and special newsletters;<\/li><li>respond to requests for information and communications from law enforcement authorities;<\/li><li>Any other use permitted or required by applicable laws.<\/li><\/ul><p class=\"visible fade-up once alive\">Access to this information is primarily limited to the Coop\u2019s internal team.<\/p><h5 class=\"visible fade-up once alive\"><strong>5. Protection of Personal Information<\/strong><\/h5><p class=\"visible fade-up once alive\">We protect the information provided to us from receipt to destruction. We implement physical, technical, and administrative security measures to prevent accidental loss, unauthorized access, misuse, or unlawful processing of personal data. Access is restricted to personnel who need to know the information. Third parties receiving personal information must comply with the same security requirements.   <\/p><p class=\"visible fade-up once alive\">However, no online transmission or electronic storage method is completely secure. While we strive to protect your personal information, we cannot guarantee absolute security. If you suspect a security breach, please contact us immediately.  <\/p><h5 class=\"visible fade-up once alive\"><strong>6. Sharing and Disclosure of Personal Information<\/strong><\/h5><p class=\"visible fade-up once alive\"><strong>6.1<\/strong> The information collected by the Coop is accessible to specific categories of our staff in order to provide our products and services and respond to your requests:<\/p><ul class=\"visible fade-up once alive\"><li>Grains and Retail Department<br><br><\/li><li>Seeds and Research Department<\/li><li>Administration Department<\/li><li>Privacy Officer<\/li><\/ul><p class=\"visible fade-up once alive\"><strong>6.2<\/strong> We do not share or disclose your personal information to third parties without your consent, with the following exceptions:<\/p><ul class=\"visible fade-up once alive\"><li>With service providers, business partners, or advisors as necessary to perform their services (e.g., web hosting, website design)<\/li><li>With members of our network providing professional services<\/li><li>When required or permitted by law (e.g., court orders)<\/li><\/ul><p class=\"visible fade-up once alive\">If a data transfer outside Qu\u00e9bec is necessary, it will be done with the highest level of protection in compliance with applicable laws.<\/p><h5 class=\"visible fade-up once alive\"><strong>7. Retention and Destruction of Personal Information<\/strong><\/h5><p class=\"visible fade-up once alive\">We retain personal data for as long as necessary for business purposes, legal requirements, and internal policies. When the retention period ends, data is securely destroyed or anonymized. <\/p><p class=\"visible fade-up once alive\">When the retention periods set out in our <em>Personal Information Management Policy<\/em> or the purposes for which personal information was collected are reached, the information is destroyed or securely anonymized.<\/p><h5 class=\"visible fade-up once alive\"><strong>8. External Website Links<\/strong><\/h5><p class=\"visible fade-up once alive\">For your convenience, our Site may contain links to external websites, such as partners or government sites. This policy does not extend to these third-party sites. We are not responsible for their privacy practices or content.    <\/p><h5 class=\"visible fade-up once alive\"><strong>9. Your Rights<\/strong><\/h5><p class=\"visible fade-up once alive\">As part of our privacy policy, we recognize and respect the fundamental rights of those affected by the personal information we hold. Upon written request and subject to proof of identification, you have the following rights: <\/p><ul class=\"visible fade-up once alive\"><li>access: you may be informed of the existence, use and disclosure of your personal information and have access to it within a reasonable time;<\/li><li>rectification and withdrawal: you have the right to rectify, amend and update the personal information we hold about you, and to remove it from the lists we keep and use. We encourage you to inform us promptly of any changes to your information; <\/li><li>revocation of consent: you may revoke your consent to the disclosure and use of your personal information at any time, subject to legal and contractual restrictions. A revocation form is available for this purpose; <\/li><li>d\u00e9sabonnement : vous pouvez vous d\u00e9sinscrire de notre liste d\u2019envoi en cliquant sur le lien de d\u00e9sabonnement au bas de l\u2019infolettre \u00e0 laquelle vous \u00eates inscrit, ou en communiquant avec nous ;<\/li><li>portability: you have the right to request that the personal information we hold about you, and that was collected directly from you, be provided in a structured, commonly used, and machine-readable technological format. You may also request that this information be transmitted directly to another organization or business if technically feasible. This right to portability is provided under the Loi modernisant des dispositions l\u00e9gislatives en mati\u00e8re de protection des renseignements personnels (Law 25) and applies to computerized personal information collected from you.  <\/li><\/ul><div> <\/div><p class=\"visible fade-up once alive\">If you are dissatisfied and consider that your rights have not been respected, we invite you to contact our Privacy Officer, who will provide you with a form to this effect and deal with your complaint. You will be informed of the process set out in our <em>Complaints Handling Policy.<\/em> <\/p><p>Please note that the French version of this Site prevails over any other translation of the privacy policy in order to avoid any disparate interpretation between the two versions.  <\/p><h3><strong><br>Terms of Use<\/strong><\/h3><p class=\"visible fade-up once alive\">By accessing and using the Site, you agree to the following terms. If you do not agree, please discontinue use. <\/p><h5 class=\"visible fade-up once alive\"><strong>1. Purpose of the Site<\/strong><\/h5><p class=\"visible fade-up once alive\">The Site presents the Coop\u2019s activities, organic agriculture initiatives, and services.<\/p><h5 class=\"visible fade-up once alive\"><strong>2. Access and Use<\/strong><\/h5><p class=\"visible fade-up once alive\">The Site is free to access. The Coop may suspend or discontinue access at any time. <\/p><p class=\"visible fade-up once alive\">It is forbidden to use the Site for illegal or unauthorized purposes, in particular :<\/p><ul class=\"visible fade-up once alive\"><li>Disrupting or damaging the Site<\/li><li>Attempting unauthorized access<\/li><li>Distributing harmful programs<\/li><\/ul><div> <\/div><h5 class=\"visible fade-up once alive\"><strong>3. Intellectual Property<\/strong><\/h5><p class=\"visible fade-up once alive\">All content published or otherwise accessible through the Site, including text, images, logos, graphics, videos, as well as the structure and presentation of the Site, are protected by intellectual property rights (copyright, Agrobio trademark, etc.) and belong either to the Coop or to the person whose name is mentioned as the holder of the rights or is licensed for use.<\/p><p class=\"visible fade-up once alive\">No part of this content may be reproduced, distributed, modified or published without the prior written authorization of the holders of these rights.<\/p><h5 class=\"visible fade-up once alive\"><strong>4. Privacy<\/strong><\/h5><p class=\"visible fade-up once alive\">Coop Agrobio du Qu\u00e9bec respects the privacy of its users. Any collection of personal data on or via the Site will be carried out in accordance with our <em>Privacy Policy<\/em> (available above) and applicable laws. The same applies to their use.  <\/p><h5 class=\"visible fade-up once alive\"><strong>5. External websites<\/strong><\/h5><p class=\"visible fade-up once alive\">The Site may contain links to other Web sites or resources, such as those of customers, members or partners. La Coop is not responsible for the content of these third-party sites, nor for their privacy policies and practices. The inclusion of any link does not imply endorsement of the linked site.  <\/p><h5 class=\"visible fade-up once alive\"><strong>6. Social Media<\/strong><\/h5><p class=\"visible fade-up once alive\">You can access several of the Coop&#8217;s social networks via our Site, which have their own policies and conditions of use. As we are bound to protect the confidentiality of the personal information we receive, you are prohibited from sharing any of this information when interacting on our social networks &#8211; which are accessible to everyone. Please note that by posting on our platforms, you authorize us to use or distribute your comments.  <\/p><p class=\"visible fade-up once alive\">La Coop, via its administrators, reserves the right to delete any message or comment of an objectionable nature. It is left to the discretion of the administrators and moderators to interpret the conditions of use of the platform in question and to apply them to the content and interactions present on the page. <\/p><h5 class=\"visible fade-up once alive\"><strong>7. Liability Disclaimer<\/strong><\/h5><p class=\"visible fade-up once alive\">The Coop Agrobio du Qu\u00e9bec Web site and the information it contains are provided without warranty of any kind. Although every effort has been made to ensure accuracy, the Coop does not guarantee the absence of errors or omissions in the information contained herein. <\/p><p class=\"visible fade-up once alive\">Under no circumstances may the Coop be held liable for any damage (direct or indirect) or loss resulting from the use of its Site or from the impossibility of accessing it. This includes browsing external sites and social networks. <\/p><h5 class=\"visible fade-up once alive\"><strong>7. Liability Disclaimer<\/strong><\/h5><p class=\"visible fade-up once alive\">These terms of use are governed by the federal and provincial laws in force in the province of Quebec, Canada. Any legal proceedings against La Coop Agrobio du Qu\u00e9bec relating to the use of its website shall be brought before the courts of the district of Longueuil, located in the province of Quebec, which shall have jurisdiction. <\/p><p class=\"visible fade-up once alive\">Please note that the French version of this Site prevails over any other translation of the terms of use in order to avoid any disparate interpretation between the two versions.<\/p><p class=\"visible fade-up once alive\">In the event that a condition of use is invalidated by the Court, this will not <span style=\"text-align: var(--text-align); font-family: var( --e-global-typography-text-font-family ), Sans-serif; font-size: var( --e-global-typography-text-font-size );\">invalidate this Terms of Use Policy in its entirety<\/span>.<\/p><h3 class=\"visible fade-up once alive\"><strong>Contact us<\/strong><\/h3><p class=\"visible fade-up once alive\">If you have any questions or comments, or if you wish to make a complaint, request access, withdrawal, rectification or deletion of your personal information, or even revoke your consent to its use and communication, please contact our Privacy Officer by e-mail at <a href=\"mailto:xavier.mulot@coopagrobioquebec.com\">xavier.mulot@coopagrobioquebec.com<\/a> or by mail at the following postal address:<\/p><p class=\"has-normal-font-size visible fade-up once alive\"><b>La Coop Agrobio du Qu\u00e9bec<br><\/b><span style=\"text-align: var(--text-align); color: var( --e-global-color-text ); font-family: var( --e-global-typography-text-font-family ), Sans-serif; font-size: var( --e-global-typography-text-font-size ); font-weight: var( --e-global-typography-text-font-weight );\">Xavier Mulot<br><\/span><span style=\"text-align: var(--text-align); color: var( --e-global-color-text ); font-family: var( --e-global-typography-text-font-family ), Sans-serif; font-size: var( --e-global-typography-text-font-size ); font-weight: var( --e-global-typography-text-font-weight );\">Privacy Officer<br><\/span><span style=\"text-align: var(--text-align); color: var( --e-global-color-text ); font-family: var( --e-global-typography-text-font-family ), Sans-serif; font-size: var( --e-global-typography-text-font-size ); font-weight: var( --e-global-typography-text-font-weight );\">P.O. BOX 152 <\/span><strong style=\"text-align: var(--text-align); color: var( --e-global-color-text ); font-family: var( --e-global-typography-text-font-family ), Sans-serif; font-size: var( --e-global-typography-text-font-size );\">|<\/strong><span style=\"text-align: var(--text-align); color: var( --e-global-color-text ); font-family: var( --e-global-typography-text-font-family ), Sans-serif; font-size: var( --e-global-typography-text-font-size ); font-weight: var( --e-global-typography-text-font-weight );\"> Chambly, QC J3L 4B3<\/span><\/p><p class=\"has-normal-font-size visible fade-up once alive\"><span style=\"text-align: var(--text-align); color: var( --e-global-color-text ); font-family: var( --e-global-typography-text-font-family ), Sans-serif; font-size: var( --e-global-typography-text-font-size ); font-weight: var( --e-global-typography-text-font-weight );\"> <\/span><\/p><p class=\"visible fade-up once alive\">You also have the right to file a complaint with the Commission d&#8217;acc\u00e8s \u00e0 l&#8217;information du Qu\u00e9bec if you feel your rights have not been respected.<\/p><p class=\"visible fade-up once alive\">All personal information submitted as part of this process will only be used to respond to your request. Please note that in some cases, we may ask you to verify your identity before responding to your request. <\/p><h3 class=\"visible fade-up once alive\"><strong>Update<\/strong><\/h3><p class=\"visible fade-up once alive\">La Coop reserves the right to modify, at any time and at its sole discretion, the contents, policies and present conditions of use. Such changes will be posted on this page with an indication of the date of update. It is the user&#8217;s responsibility to check this page regularly for changes. By continuing to use the Site and to interact with us after the publication of the modified version of the Policy and Terms of Use, you accept the changes made thereto.   <\/p><p> <\/p><p class=\"visible fade-up once alive\"><i>Last update: 2025-11-23<\/i><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Privacy Policy and Terms of Use Privacy Policy At La Coop Agrobio du Qu\u00e9bec (hereinafter &#8220;the Coop,&#8221; &#8220;we,&#8221; &#8220;our,&#8221; or &#8220;us&#8221;), we highly value your privacy and are committed to protecting the confidentiality of the personal information we collect as part of our activities. This privacy policy explains how we collect, use, disclose, store and [&hellip;]<\/p>\n","protected":false},"author":12,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"open","template":"elementor_header_footer","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"class_list":["post-3493","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Coop\u00e9rative de producteurs de grains biologiques au Qu\u00e9bec<\/title>\n<meta name=\"description\" content=\"La Coop Agrobio du Qu\u00e9bec regroupe des producteurs de grains biologiques, offrant des produits locaux et durables.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/coopagrobioquebec.com\/en\/privacy-policy\/\" 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